Video : What do you mean, that’s not what they look like in Brazil?
Monday Inspiration this week is again from Rethink Retreats founder Liz Scully.
Here’s she talks about a job that went hideously wrong but because she managed the expectations of her client it wasn’t a complete disaster.
People really can be very kind when things are going wrong – but they need to know when to be kind. Keeping disasters secret means you’re not giving them the chance to step up and help you out.
We’re very big on managing expectation at Rethink Retreats – we talk about it in our free ebook. Hop over to our main site and download yourself a free copy.
This video is part of the fascinating Leadership Insights program, where business leaders in India are interviewed for their thoughts no a wide range of topics. Check it out – there are some fascinating insights.
Though obviously we like the ones from Liz best.
(And no she didn’t make us say that – although there was talk of cake if we did… and we are rather partial to a nice slice of cake).
We’ve got another video in the series from Liz next Monday.
For more inspirational videos – have a look at these earlier video posts:
And as ever do please let us know your thoughts in the comments.